When you come to ex99, you are not just visiting a betting platform — you are entering a space where your well-being matters more than numbers. In Bangladesh, the thrill of cricket or football naturally draws people to betting, and that is perfectly normal. But when excitement turns into dependency, that is when problems begin.
Responsible gambling means knowing your limits, sticking to them, and treating betting as a small enjoyment in life — not your whole life. ex99 wants you to keep coming back for years of fun, not lose everything in one go and never return.
Every player is different. Betting ৳500 once a week for fun is completely normal. But if you are betting money meant for essentials, getting irritable after losses, or hiding it from family — it is time to take notice.
We don't just write the rules — we actually enforce them. Every page on ex99 carries a responsible betting message. Our 18+ policy is strictly upheld. Our customer service team is specially trained to identify signs of problem gambling and provide support.
Our system automatically detects unusual betting patterns. If an account shows a sudden spike in bet frequency or volume, our team reaches out to that player. This isn't surveillance — it's care.
Yes, this is a real issue. The World Health Organization recognizes gaming disorder as a legitimate mental health condition. Many people in Bangladesh develop it without even realizing it. The good news is that it's treatable — and ex99 is always here to help.
There's no shame in asking for help — in fact, it takes courage. Reach out to ex99 support and we'll assist you without any judgment, no questions asked.
It's often hard to recognize a problem in yourself — but those close to you usually notice first. If you feel a family member is spending too much time on ex99, have an honest conversation with them. Our website also has support resources specifically for families.
Feeling like your betting is getting out of control? Talk to us today.
Answer the following questions honestly:
All these tools are completely free and available at any time. Your control, your choice.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Reductions take effect immediately; increases require a 7-day waiting period — so you don't make decisions in the heat of the moment.
Immediate EffectSet a cap on how much you're willing to lose within a given period. Once you reach that limit, ex99 will automatically notify you and temporarily pause your betting.
Automatic ProtectionTake a temporary break lasting anywhere from 24 hours to 30 days. During this period, you won't be able to log in to your account. It reactivates automatically once the period ends — no request needed.
Stay in ControlExclude yourself completely for anywhere between 6 months and 5 years. During this period, opening a new account is made deliberately difficult. This is our most powerful protection tool — designed for those who truly need it.
Robust ProtectionDecide in advance how long you will bet in one session. Once that time is up, ex99 will log you out automatically. This keeps you aware of how long you have been playing.
Time AwarenessView a detailed report of all your betting activity — how long you've played, how much you've won or lost. Seeing the real numbers helps you decide where to draw the line.
Full TransparencyIf you notice any of the signs below, contact ex99 support immediately or take a break.
Chasing losses — betting more to recover what you've lost — is one of the clearest signs of a betting problem.
You are hiding your betting from family or friends and lying about where the money went.
Feeling restless, anxious, or irritable when you are not betting is a clear sign of psychological dependency.
Money meant for food, sleep, or family needs is being spent on betting, and debt is piling up.
You're prioritizing betting over work, studies, or family responsibilities.
"Just one more win and I'll stop" — the thought keeps coming, but you never actually stop.
Just a few clicks and you can set your own limits on your own terms.
Log in to ex99.biz with your mobile number and password.
Click the profile icon in the top right corner and select the "Responsible Betting" option.
Daily, weekly, or monthly — choose your preferred timeframe and set a maximum amount.
Confirm with your OTP or password. Limit reductions take effect immediately.
If you run into any issues, reach out via live chat — we'll help you right away.
Answer the following questions honestly — your results are for your eyes only.
✅ Excellent! Your betting habits appear to be under control. Enjoy everything ex99 has to offer — responsibly. Setting a deposit limit will help you stay on track.
⚠️ Caution advised. There are some signs that deserve your attention. Consider setting a deposit limit or cooling-off period on ex99. Reach out to our support team.
🚨 Get help now. Your answers are concerning. Contact ex99 support right away or activate self-exclusion. This isn't weakness — it's courage.
Set a fixed betting budget at the start of each month. Once it is gone, wait until next month. Never bet with money you cannot afford to lose.
Decide in advance how long you'll bet each day. Set an alarm. Put your phone down when time is up. Staring at a screen all day is never a good idea.
Don't bet when you're in a bad mood, angry, or under pressure. Emotional decisions are usually the wrong ones. Keep a clear head before placing any bets.
Don't bet for hours on end. Take a short break every hour — drink some water, go for a walk. Take care of both your body and mind.
Don't place big bets on guesswork. Look at match stats, form, and conditions before deciding. It makes betting more informed and more enjoyable.
Let a trusted family member know that you bet. Hiding it only makes things worse. Being open reduces the risk of it getting out of hand.
Millions of Bangladeshis bet responsibly on ex99. Join today — set your own limits, on your own terms.